We believe that our patients expect and deserve the highest quality care at a reasonable cost. Alaska Center for Oral + Facial Surgery (AOFS) shares the concern of our patients about the increasing cost of dental and medical care. Our fees are comparable to the usual and customary charges made by Oral and Maxillofacial Surgeons in the area. These charges are based on doctor’s costs, time, and skill involved. You will be given a written estimate of the charges before treatment has started.
NOTE: AOFS is not a contracted, in-network, preferred provider with any insurance plans. You may incur out of network charges.
PATIENTS WITH INSURANCE: Alaska Center for Oral +Facial Surgery is committed to helping you understand your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. Final determination will be made by the insurance company once the claim has been processed. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full.
We will gladly discuss your treatment with you and answer any questions relating to your insurance. You must realize, however, that:
1. Your insurance is a contract between you, your employer, and the insurance company. We are not a party to that contract.
2. Not every service is a covered benefit with all insurance contracts. Some insurance companies are selective in what services they cover.
3. Services cannot be provided on the assumption that the charges will be paid by the insurance company; therefore, the patient is responsible for the bill, regardless of insurance coverage.
4. Some insurance companies, because we are not in network, will reimburse you directly. Because of this, we may require payment in full for all services.
Please note at your initial consultation appointment we collect the consult fee and any required x-rays/imaging in full. Financial arrangements for future treatment will be discussed at the time of your consultation. If your procedure is not covered by your plan, the balance is due in full prior to treatment.
Imaging policy: we offer a reduced imaging fee for patients proceeding with treatment at AOFS. If you elect to have treatment done elsewhere there is an additional fee for a copy of 3-D imaging.
If your insurance pays more than the balance due on your account, a refund will be issued to you promptly. Refunds are processed twice per month. Alaska Center for Oral + Facial Surgery is an accredited Ambulatory Surgery Center. There is potential billing charges associated with the use of this facility, this is dependent upon services that are rendered.
PATIENTS WITHOUT INSURANCE: Patients without insurance are required to pay all charges in full at the time of service. An estimate will be given to you at your examination/consultation appointment for proposed or planned treatment and a deposit may be collected at the time of scheduling your procedure.
PAYMENT OPTIONS: Personal check, cash, or Visa / Discover / Master Card/ AMEX may be used for payment on your account. There will be a $30.00 charge for all returned checks. Postdated checks will not be accepted.
HOSPITAL SURGERY: We recommend a pre-authorization for all hospital surgery. Financial arrangements for hospital surgeries are made on an individual basis when scheduling surgery.
ACCOUNT BALANCES: Payment is due 60 days after charges are incurred regardless of insurance payment. After this time finance charges will be applied to your account at 0.875% per month (10.5%) per year. Patients with insurance whose claims have not been paid within 45 days should contact their insurance company to determine the reason for delay of payment. Delinquent accounts will be referred for collection at the discretion of the business manager.
ASSIGNMENT AND RELEASE: For individuals with insurance, your signature below hereby authorizes your insurance benefits to be paid directly to Alaska Center for Oral + Facial Surgery. It also authorizes the doctor to release any information required for payment and processing of this claim. Please sign below to acknowledge your understanding and accept full financial responsibility of this account and information contained herein.
*Patient/Guarantor Signature: